Acquia DXP Support ➔ DevOps
I am Keshav Bhardwaj. Over 5 years keeping enterprise digital systems resilient — 3.5+ years resolving critical enterprise Drupal DXP escalations at Acquia, preceded by high-volume telecom database operations at Bharti Airtel.
Tested in the crucible of armed forces competitive leadership (cleared UPSC CDS 3x, AFCAT 5x, multiple SSBs). Now leveling up from triaging platforms to architecting them with Docker, Kubernetes, AWS, automated CI/CD pipelines, and Python.
Engineered Core Competencies
Scroll down to explore core capability layers.
Front-line and Sev-1 escalation ownership for mission-critical enterprise Drupal platforms on Acquia Cloud.
Deep-dive diagnostics into PHP core stack traces, MySQL query bottlenecks, memory exhaustion, Varnish cache topologies, and containerized platform infrastructure. Getting production quiet again when the stakes are highest.
Translating recurring production friction into deterministic runbooks, SLOs, and proactive telemetry.
Turning customer pain into observable telemetry. Leveraging Datadog, New Relic, synthetic monitors, and distributed tracing so that production incidents are diagnosed in minutes and resolved without repeating manual toil.
Containerizing services, wiring pipelines, and architecting resilient infrastructure on Kubernetes and AWS.
Moving applications into lightweight immutable OCI containers, orchestrating declarative Kubernetes manifests, Helm charts, and building automated GitHub Actions CI/CD pipelines that make deployments non-events.
Battle-tested composure, structured decision-making, and blameless engineering mentorship.
Tempered by clearing UPSC CDS thrice, AFCAT five times, and facing multiple 5-day Services Selection Board (SSB) command task evaluations. Bringing military-grade psychological calm, rapid situational reaction (SRT), and clear communication into bridge calls and incident command.
Milestones & Leadership
Nobody plans an engineering career on the escalation queue or in military screening boards. It turned out to be the most rigorous classroom for high-pressure incident command.
Engineered Capabilities
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Containers & Packaging
Containerizing stateful applications, optimizing multi-stage image builds, reducing surface attack area.
Orchestration & Deployments
Declarative manifests, Pod lifecycle, Services, Ingress routing, Helm charts, and cluster resilience.
Cloud Infrastructure
EC2, EKS, VPC networking, IAM security policies, S3, and CloudWatch metrics.
Automated Delivery
GitHub Actions, automated test suites, artifact packaging, zero-downtime deployment strategies.
Automation & Scripting
Automating diagnostic queries, log parsers, API webhooks, and SRE utility scripts.
Workflow Orchestration
Self-hosted workflow automations, incident escalation webhooks, Slack/Jira sync, and alert triage.
Systems & Diagnostics
System resource profiling (top, vmstat, strace), systemd, shell automation, permissions & networking.
Enterprise CMS Platform
Core architecture, Drush CLI, Site Factory multi-site management, Acquia Cloud platform integration.
Data Layer & RDBMS
Index optimization, slow-query log analysis, connection pooling, and schema migration integrity.
Observability & Tracing
Synthetics, APM distributed trace diagnosis, memory leak tracking, and SLO metric alerting.
Platform Automation In Action
Click the script tabs to simulate real-world automated diagnostic runs, incident triage routines, and webhook event orchestrations.
# Automated Kubernetes cluster health check & node diagnostics
Engineering Leadership & Composure
"Every outage is a conversation between a distributed system and the engineers who keep it alive."
Years facing intense competitive examinations and Services Selection Board command tasks taught me that panic is a choice. When systems fail under high-traffic load, finger-pointing achieves nothing.
The leadership mindset I bring to DevOps is calm situational command: empower teams with reproducible container infrastructure, declarative deployments, automated runbooks, and psychological safety so production outages remain rare, predictable, and quiet.
Knowledge & Runbooks
Why troubleshooting 500+ production outages in enterprise Drupal is the ultimate foundation for platform resilience.
Moving complex, plugin-heavy applications into Kubernetes: volumes, state, and zero-downtime traffic shifts.
How replacing manual ticket triage with event-driven webhooks reclaimed hours of engineering focus every week.
Translating customer pain and recurring tickets into technical reliability metrics that leadership buys into.
Connect
Open to conversations about DevOps engineering, Kubernetes platform architecture, SRE leadership, and automated infrastructure.
Personal portfolio & leadership thoughts. Independent of employer.
© 2026 Keshav Bhardwaj